Our methodology
The Radius
Standard
The Radius Standard is the framework we use to understand, protect, maintain, document and improve the technology we manage. It gives us a consistent way to identify gaps and agree priorities around your business.
A small practice and a growing firm are not the same. Controls, tooling and the depth of each area should be proportionate. What should not be proportionate is accident: if something is out of standard, that should be understood and deliberate.
The framework helps us record what needs attention, explain the implications and agree priorities with you. The service scope and any exceptions remain clear rather than assuming every business needs the same configuration.
Eight areas
What the standard covers.
Jump to an area, or read them in order. Each area explains what good management looks like and why it matters to your business.
- 01Identity
Accounts match employment. Privileged access is limited. Sign-in is harder to steal than a password.
- 02Devices
We know what is in your business systems, it is configured on purpose, and it is replaced before it becomes a surprise.
- 03Microsoft 365
The tenant is administered as a business platform: identity, mail, sharing and licences — not a count of seats.
- 04Security
Proportionate controls are maintained as part of operations. Security is not a product bought once and forgotten.
- 05Data & Backup
Important data is identified, copied with intent, and recoverable — including after ransomware. A green job is not the test.
- 06Networks
The path people use to work is documented, configured on purpose, and diagnosed across supplier boundaries.
- 07Operations
The environment is watched, maintained and owned. Support is part of that rhythm, not a queue that waits for a call.
- 08Improvement
The estate gets simpler, safer and cheaper to live with over time. That work is planned, not hoped for after the next outage.
How it works
A framework we can use again.
The Standard is written so it can sit behind a Technology Review, onboarding, service reviews and later reporting. It is not a score. It is a shared language for what 'good enough' looks like in this environment, and what still needs work.
- 01
Understand
The business, the people, the systems, the suppliers, and what is already going wrong.
- 02
Baseline
The environment against the Radius Standard, with exceptions named rather than ignored.
- 03
Stabilise
Urgent risk first. Access, inventory and support paths that actually work.
- 04
Protect
Proportionate controls in identity, devices, backup and configuration — then kept.
- 05
Support
Day-to-day help with ownership. Monitoring and maintenance in the same relationship.
- 06
Improve
Reviews, lifecycle, licences, automation where it earns its place, and a roadmap the business can follow.
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The Technology Review uses the Radius Standard as a shared language for the environment as it is — not a score, a scan, or a script.